Introduction

What is AyAgent?

AyAgent is an AI-powered platform that helps businesses automate their customer communications across multiple channels. With AyAgent, you can create intelligent agents that understand customer inquiries, provide helpful responses, and handle routine tasks automatically.

This documentation will guide you through setting up and using AyAgent, from creating your first agent to implementing advanced automation workflows for your business communication needs.

Key Features

• Natural Language Understanding - AyAgent understands customer inquiries and responds appropriately, even handling complex conversations.
• Multi-Channel Support - Connect with your customers on WhatsApp, Email, Live Chat, and more from a single platform.
• Custom Training - Train your agents with your specific business knowledge for accurate and relevant responses.
• Analytics & Insights - Track performance and gain valuable insights from customer interactions.
• Human Handoff - Seamlessly transfer conversations to human agents when needed.

How It Works

AyAgent works by combining advanced natural language processing with your business knowledge to create intelligent conversational agents. Here's how the process works:

1. Create an Agent - Start by creating an agent and selecting a template that matches your use case
2. Train with Knowledge - Upload your business documents, FAQs, and product information
3. Connect Channels - Link your communication channels like WhatsApp, email, or live chat
4. Go Live - Your agent starts handling customer conversations automatically

Getting Started

Ready to start using AyAgent? Here are your next steps:

Support

Need help getting started? Our team is here to assist you:

• Check out our comprehensive documentation
• Join our community forum for tips and best practices
• Contact our support team for personalized assistance